Privacy Policy

At FIX Dessert Chocolatier, your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

When you interact with our site, we may collect personal details such as your name, shipping and billing addresses, email address, phone number, and payment information. We also gather information related to your order, such as the products you purchase, the date of your order, and your order history. Additionally, we collect technical data about your device, like your IP address, browser type, time zone, and browsing behavior, including pages viewed and time spent on our site.

We use this information to fulfill your orders, process payments, and provide customer support. It also helps us communicate with you about your purchases, respond to your inquiries, and, if you choose, send updates and promotions. Understanding how our customers navigate the website helps us improve our overall experience and ensure that the store functions securely and efficiently.

We do not sell or rent your personal information. However, we may share it with trusted service providers who help us operate the business, such as payment processors, shipping companies, and data analytics partners. These third parties are only given the information they need to perform their services and are required to protect your data.

Depending on your location, you may have rights to access, correct, or request deletion of your personal data. You may also opt out of marketing communications at any time. To make any such request, you may contact our customer service team.

We retain your order and account information for our records unless you request otherwise. Our website uses cookies to personalize your experience and analyze site traffic. You can disable cookies through your browser settings, though this may impact how the website performs.

Sometimes our site may contain links to third-party websites. Please note that we are not responsible for their privacy practices or content once you leave our site.

We may update this Privacy Policy from time to time. Any changes will be posted here along with a revised effective date. By continuing to use our site, you agree to the terms outlined in the current version of this policy.

If you have any questions about how we handle your information or need support, our customer service team is always happy to assist.